The challenge for big tech incumbents is to not miss out on the next big thing, which can eventually prove fatal, but also not squander energies chasing after every little fad. I think the key is not to miss out on “next big things” that have the potential to bypass and devalue your platform, especially if those next big things have a major first mover lock-in advantage. So Apple missed out on social media, and that’s fine, because Facebook and twitter don’t bypass the platform, even if they do have major first-mover advantage. You can’t do everything, and I don’t many Apple users even want Apple to get into social. Apple also missed out on search, but that’s fine, it doesn’t bypass the platform. In fact, because search doesn’t bypass the platform, Apple has been one of search’s biggest winners, because of the Google tithe. In contrast, MS screwed up by not remaining competitive in smartphones (though to be fair they did recognize the merit of the platform). Obviously MS survived that one, but it was a big miss. Intel perhaps might survive that same miss (which from Intel’s perspective, was not getting into ARM and making iPhone chips for Apple).
With AI, I think I it’s ok if Apple is a little late to the party. It doesn’t seem like AI bypasses your platform. The business model is also rather unproven right now, so AI could end up paying out for Apple in the same way Gougle search did. And also, there doesn’t seem to be any first-mover advantage, or networking effects in AI. People jump between models on a daily basis. It’s actually companies like Apple, with their confidential user data, that have the best chance of creating lock-in with AI.
It seems like the worse scenario is that platforms like Windows and Android boast AI assistants using user data for a while, so Apple could lose a few sales, until they implement the same. But even that might not happen, because Windows AI efforts seem like more of a sales deterrent so far. The stories of Windows AI privacy violation are terrible PR. That shows how AI has the potential to be a Newton instead of an iPhone.