Sometimes, it’s the little tech annoyances that sting the most

Jeckyl not Hyde

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139
How about some coverage of the fact that Apple has strayed a loong way from the "just works" days of Jobs, and has become inferior to both Android devices in hardware and software the last few years - especially in terms of UX features and ease of use.

As for Desktops, Apple came a long way to near en-par with Windows software and hardware wise, but that is also already sliding back of late. Apple with all its mega billions is not the company it ever was before, it has more in common with the confused wasteful spending of a modern Microsoft or Goole than not anymore.
 
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Jeckyl not Hyde

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Poor design. You can do without a NUM pad, but HOME and END need to be there.
I despise laptop keyboards. Give me the old full size IBM Model M (or Dell copy: AT-101). All the keys, sloped as God intended, and full size.

Don't get me started on screen keyboards and cellphones. Definitely NOT designed for big-fingered people.

Now, to the subject of the fine article: at least you had the option of going to a terminal and typing the commands to fix the problem. Which is why I like Linux (with which MacOS shares distant UNIX ancestry) -- if the GUI fails you, there's probably a workaround to fix it, though it might involve a lot of Googling and some "sudo" commands on a terminal window.

Microsoft can go suck an egg. Windows has become a hot mess of ever-changing GUIs and crapware, not to mention the telemetry. It's becoming less of an OS and more of an advertising delivery platform. Since I don't care for that, or Apple's attempts to lock me into their ecosystem, I run Linux (which currently won't let me SHIFT-PrtSc to screenshot a selected area...nobody's perfect!)
🤣🤣🤣🤣🤪🤪
 
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Well ... different folks ... I also use ⌘-tab a lot and I agree: it's fast and it's useful. But for some things I find it useful to group related things together. For example I use stickies to remind me of stuff (like git commands) that I can easily forget. So I have a couple of shells in a workspace together with the git sticky. In another workspace I have another group of windows to do LaTeX things (with it's own sticky). After a reboot, It just gets tedious to move the stickies to the appropriate workspace (along with all the other repositioning).
LaTex... wow. That takes me back. But you're right - I didn't say my way was right - just how much I dislike them and why. Your stickies space would address the issue with stickies, but I use notes for that purpose. Stickies by themselves are next to useless IMHO since they would be all over the place interspersed with my other windows.

TIL ⌘ is an actual character. Thanks.
 
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MacOS loves to swap my external desktops around randomly after waking.

Also it keeps resetting the diplay sleep timeout to the default (10 mins I think?) even though I set it to something else. Even if I try to use chmod and chown to stop the prefs file from being "edited" by the system.

Windows is quirky but my biggest bug-bear with it is apps that, especially whilst loading, keep stealing the focus again and again. Like... I've backgrounded you. Stop jumping in front! Who do you think you are, the Arilou?
The desktop bits work great on macos - windows is the one I have issues with regarding desktops. My mac reliably puts my windows back on the monitors I want them on. Windows? Crap shoot if they all stay on the laptop's screen, or if I close it after connecting my 2 externals, they stay on one or pop back to some form of at least partial distribution across both screens. This happens so often I have become almost inured to it, it only pops to front of mind when anyone comments that external monitors work "fine" under windows. They do not.
 
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In modern management, at least, programmers are rarely the ones deciding what gets prioritized and fixed.

I can assure you from plenty of experience that the reason many of these "small" annoyances exist in modern software is either because management thinks the issue is not important, and would rather spend time developing a new shiny feature they can market than fix an issue "no one" is going to be affected by anyway, or because some UI designer thinks they know better than the people who actually use the software they're designing on a daily basis.

And the reality is, as others have alluded here, that most people using most software really either don't notice these things, don't care, or just blame themselves. In my experience, it's usually the engineers pushing to fix both the little annoying bugs that add up and the obviously suboptimal designs they're sometimes told to implement. Because sometimes (oftentimes, even) the engineers seem to understand the little intricacies of what makes a product actually nice to use better than the people (re)designing it.
Number one and most important to hammer into the heads of marketing people: When you annoy customers, they don't complain. They just don't buy your next product, and your sales go down, and you have no idea why.

With designs: At one place, designers (the UI designer actually) were my best friend. If i wanted the software to behave in some way, I couldn't justify the cost and time for the change in a way that management would accept. So I went to the UI designer, explained what the software should do UI wise and why, they usually made took my idea with some fine tuning or improving the UI further, and told management that was how the software must work. Then they asked me how long and accepted what I said. I was happy for creating a better product without being forced to rush, design was happy for providing a good design, management where happy for caring for the customer, and the customers were happy.
 
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Whenever my expensive 4k HDR 144Hz monitor loses input on the current display, say from putting the device to sleep, it displays a "no input" notice for 20 full seconds all the while it ignores any PHYSICAL button presses (except power), including the buttons that let me switch to a different input! I use it as the primary display for my personal desktop (DisplayPort) and a secondary display for my work laptop (HDMI). Transitioning from using the monitor for my desktop to using it for my laptop is irritating. I either wait 20 seconds needlessly each time, or I have to switch the monitor input before I click Sleep on the desktop -- meaning I have to pre-position the mouse and be careful that my click doesn't move the mouse position!

I suppose I could use a timed sleep command, but why did ASUS make their expensive monitor ignore button commands in a common situation like loss of input?!?
Using the Power settings in the Control Panel, you could set the power button in the computer case to make the computer sleep instead of shut down.
 
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List view for the Windows desktop.... I'm pretty used to be a built-in feature, then it had to be re-set after every reboot. Then it stopped working entirely. Microsoft apparently hates the idea of people a having neat, efficient & legible desktop space?

Someone went so far as to make a utility to put in the startup folder, but eventually that stopped working too... There's probably still a way to set it up but I wound up throwing in the towel. These days the only reason I find myself on desktop view is using it as a holding location while moving files around or when I can't get the auto-hide task-bar to pop up...
 
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evan_s

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Using the Power settings in the Control Panel, you could set the power button in the computer case to make the computer sleep instead of shut down.
You could also potentially set it up for a key press to activate sleep for you so you just have to hit the enter key and not trying to blindly click on sleep. Either way it is a bit annoying to have to work around the poor behavior of the monitor.
 
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chaos215bar2

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Google just decided last week, for reasons that I can't fathom, that mail coming from my personal domain will now be rejected by Gmail. The error message is something to the effect that any given e-mail is being sent to too many Gmail addresses, so this must be spam. Well, yes, that's because my extended family all have Gmail addresses, geniuses. (In fact, e-mail to/from that domain only go to/from family -- I use a Hotmail account for everything else.)

No idea how to "fix" this yet...
As with other Google services in their respective domains, at this point, I think Gmail is honestly probably the single most corrosive entity to the functioning of email as intended by the standards.

My fun story here is years ago when I tried to enable IPv6 on my personal email server. Everything worked great, except sending to Gmail addresses, which produced an obscure error in response.

Turns out the error was due to my IPv6 address not having a PTR record. Because Comcast just doesn't even offer that as a possibility. I had SPF, DKIM, and DMARC all setup. Google was fully capable of verifying emails were sent from a legitimate server registered to the domain. But Gmail rejected them because of an arbitrary test Google added on top of any actual standard. And it's not that my IPv4 address's PTR records actually pointed back at my domain. They just pointed at some random, default Comcast domain.

So, my email server remains on IPv4 only.
 
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D-Coder

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From the inception of Macintosh, there as been "Save As..." in the menu. But the Preview app has done away with it, and replaced it with "Duplicate." Why someone thought that is better, I don't know.
There are ten pages of complaints so this one may have been answered...

If you option-click the "File" menu, "Save As..." will be there.

I think it sucks too. Also the file dialog that comes up when you just want to close an edited window. Also MS Word has adopted the file dialog for closing an edited window, and it still sucks.
 
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I'd love to have one of those. I've always had shit luck/shit skill trying to use solder wick. I've got a cheesy little thing from adafruit, but a hot tip solder vac is a beautiful thing. I had one at a job where fit and finish mattered and rework was a fact of life, and it was great.

at least for non-smd components, which I've not done much with (those desoldering tweezers they make look pretty awesome for that stuff), I've found using the fluxless wick with manually applied liquid flux works pretty well... in some situations I'll also spread out the strands of the wick a bit.
 
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chaos215bar2

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There are third-party drivers, which I even mentioned out by name, which almost certainly support your third-party product. And you deliberately snipped that out of your quote.

This is a situation of your own making. You ignored the first-party solution, half-assed the third party solution, and blame the first-party vendor for the third-party solution not covering your use case.

You don't have a legitimate tech annoyance; you just want to complain.
"Buy the non-standard Apple product, which is designed specifically for macOS and also famously ergonomically uncomfortable to use depending on your mousing style, or get a third party app" is a workaround at best. Helpful, maybe, if you have a really great third party app to recommend, but still a workaround.

A two button plus click-wheel mouse should not require third party drivers to be fully functional on any OS, including support for standard gestures like zoom. It's true Apple has never made exactly this style of mouse (though the Mighty Mouse was pretty close), but these have been the industry standard for literally decades now.

Anyway, this is supposed to be a fun thread. There's no reason to be getting annoyed here.
 
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adpenner@tpn

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All the apps cruft MS installs as part of the default user profile, instead of adding them at the system level. No longer can you configure or image a workstation to a workplace standard, having removed the cruft, and send it out the door confident in the established user experience. Now the cruft is automatically installed for every person who logs on, and you either clean up after the fact, or shrug your shoulders at the new reality, accepting that everyone is doomed to the same shitty experience.
 
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chaos215bar2

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Number one and most important to hammer into the heads of marketing people: When you annoy customers, they don't complain. They just don't buy your next product, and your sales go down, and you have no idea why.

With designs: At one place, designers (the UI designer actually) were my best friend. If i wanted the software to behave in some way, I couldn't justify the cost and time for the change in a way that management would accept. So I went to the UI designer, explained what the software should do UI wise and why, they usually made took my idea with some fine tuning or improving the UI further, and told management that was how the software must work. Then they asked me how long and accepted what I said. I was happy for creating a better product without being forced to rush, design was happy for providing a good design, management where happy for caring for the customer, and the customers were happy.
Sounds like a nice gig. If the place I used to work for which has been mentioned plenty in these comments had that kind of culture between the UI designers and engineers, I'd probably still be there.

I could only go so long watching great recommendations from the engineering side of the business just get outright ignored and then those same silly design decisions get torn apart online, or result in predictable confusion from friends and family before it was just too frustrating staying in my little corner.

Might try again someday. The place was pretty decent otherwise.
 
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Alethe

Smack-Fu Master, in training
66
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I wish someone would create these two things; I call them:

BoxUp.
Covers annoying ads with a resizable rectangle.
Click on the BoxUp rectangle and drag it over to the ad. Size it and click on it.
The ad will still be there but all you'll see is the box.

and

FaceOff.
A famous person you never want to see again? Click on FaceOff and drag the oval over the person’s face and Click on it. You’ll likely have to do it more than once so the AI learns to recognize that person but at some point it will automatically cover their faces for you.

In both cases if you don't like it cover it up.
For FaceOff, may I suggest the Detrumpify plugin if you're using Firefox? Among other functions, it can replace that insufferably haughty mug, and that of other similarly respectable persons in his orbit, with a picture of a puppy or a bunny or even with nothing. I'll let you discover the (quite funny) text-replacement functions, for which I admit I submitted several honorific titles.
 
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Must be true, then!
1) What I claimed is trivially confirmable, with even rudimentary internet search skills. (And, no, I’m not going to do your work for you. If you want to contest that, again easily confirmable, point it’s up to you to find some reliable citations to the contrary.)

2) In future, kindly include the WHOLE of the relevant context that you are commenting on. Otherwise, it just reads as drive-by snark, and doesn’t add new information, or advance the conversation in other ways.
 
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I'm literally in the middle of a project right now on my Mac, and was taking a little mental health break when I read this.

My project: I'm sick and tired of iTunes (or, if you insist, Music.app) forgetting my sort metadata.

Everyone listens to music differently. Me, I know what genre I want to listen to, so I'll pick a genre, then scroll through my library on my phone. I sort different genres by different criteria. My "Rock" music I want sorted by artist name, then chronologically ("Rush" sorts in the "R" section before "Fly By Night", which sorts before "Caress of Steel" and so forth). "Film Scores" are sorted by title. "Humor" goes by style--sketch comedy, then standup, then music. And so forth.

Several years ago I spent a couple of weeks going through and adding sort data to the "Sort Album" field for every track I have (30,000 plus), and everything sorted perfectly, just the way I want it. Several versions of iTunes/Music, iOS and MacOS later, and literally half of the tracks in my library have had that metadata deleted. Not by me, mind you. Apple apparently just decided it knew better than me and is helping me out a little bit at a time.

So I've given up on the "Sort Album" metadata, and my project now is to actually rename all of the albums themselves--my score of "The Last Starfighter" is now titled "L1260 The Last Starfighter". Because Apple.

It feels like yet another example of humans adapting to the needs of technology, instead of the other way 'round.
 
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alansh42

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As with other Google services in their respective domains, at this point, I think Gmail is honestly probably the single most corrosive entity to the functioning of email as intended by the standards.

My fun story here is years ago when I tried to enable IPv6 on my personal email server. Everything worked great, except sending to Gmail addresses, which produced an obscure error in response.

Turns out the error was due to my IPv6 address not having a PTR record. Because Comcast just doesn't even offer that as a possibility. I had SPF, DKIM, and DMARC all setup. Google was fully capable of verifying emails were sent from a legitimate server registered to the domain. But Gmail rejected them because of an arbitrary test Google added on top of any actual standard. And it's not that my IPv4 address's PTR records actually pointed back at my domain. They just pointed at some random, default Comcast domain.

So, my email server remains on IPv4 only.
How are you running a mail server on a home account? Or do you have a business account? I certainly can't send to port 25 from my home address, and most mail servers would blacklist me anyway.

I do run a personal mail server on a cloud server, though I'm reconsidering it. Even if it didn't filter port 25 outbound, again I'd have to deal with blacklists. I certainly block a ton of cloud services for my server. For outbound mail I'm using the cloud service's email proxy. I don't send a lot so cost isn't an issue.
 
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A couple of years ago we replaced a computer suite of late-2012 Mac minis, which had been trundling along with almost no issues but were at the end of their servicing/update life, with M2 models. We've had all sorts of weird little niggles with the M2 machines - for example, the teacher computer, attached to both a touchscreen interactive whiteboard and a regular computer monitor, will not remember that it is set to "clone" its display, instead deciding that the whiteboard screen its primary display, even when the whiteboard is switched off. Cue support calls from teachers thinking that the Mac has frozen, because the login window is being shown on the other (off) display.
 
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"What minor tech irritations have you overcome recently?"

Just got a new, shiny, bleeding-edge gaming rig. I expected that I'd have to solve some problems. But the very last thing I thought would be a problem was the first and biggest problem: my surround sound system interfaced with my previous rig via three RCA jacks, and the new rig, from the MB, had ONE RCA out.

Solution: an external sound card. But that was an expense I didn't want to pay, and I shouldn't have had buy a new piece of hardware to add to a bleeding-edge gaming rig to solve a problem that was never a problem with the old rig.
 
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SeanJW

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I had a coworker who always forgot to lock his machine so I used to leave partly written emails to the the Queen and others open on his screen. He still never got the message so I flipped the 'N' and 'M' keys which meant it kept typing the wrong name and password in. Took him and IT support a whole morning to fix it!
There was never any proof to whodunnit tho!

Google has a whole culture around it - there's an offical internal website you're supposed to load up and maximise on their PC if they leave their PC unlocked (it's nothing too bad, just a finger-wagging web page about forgetting)
 
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SeanJW

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As with other Google services in their respective domains, at this point, I think Gmail is honestly probably the single most corrosive entity to the functioning of email as intended by the standards.

My fun story here is years ago when I tried to enable IPv6 on my personal email server. Everything worked great, except sending to Gmail addresses, which produced an obscure error in response.

Turns out the error was due to my IPv6 address not having a PTR record. Because Comcast just doesn't even offer that as a possibility. I had SPF, DKIM, and DMARC all setup. Google was fully capable of verifying emails were sent from a legitimate server registered to the domain. But Gmail rejected them because of an arbitrary test Google added on top of any actual standard. And it's not that my IPv4 address's PTR records actually pointed back at my domain. They just pointed at some random, default Comcast domain.

So, my email server remains on IPv4 only.

That's an entirely normal check - there's a whole laundry list of checks that aren't in any standard because spammers and email admins are in active warfare.
 
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Chuckstar

Ars Legatus Legionis
34,848
From the inception of Macintosh, there as been "Save As..." in the menu. But the Preview app has done away with it, and replaced it with "Duplicate." Why someone thought that is better, I don't know.
For a while, Apple was pushing a new system for document saving. An app would auto-save documents as you go and you’d be able to spin off a duplicate when you wanted. When you used “Duplicate…” you’d remain in the old document, so have to then switch to the duplicate you had just created.

I never figured out how it was supposed to better, nor found it better in actual practice. It just added a level of confusion, for me.

Some system to make sure you don’t lose work if the app crashes is useful, but I should explicitly control what is considered the “definitive” current state of my document.
 
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chaos215bar2

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How are you running a mail server on a home account? Or do you have a business account? I certainly can't send to port 25 from my home address, and most mail servers would blacklist me anyway.

I do run a personal mail server on a cloud server, though I'm reconsidering it. Even if it didn't filter port 25 outbound, again I'd have to deal with blacklists. I certainly block a ton of cloud services for my server. For outbound mail I'm using the cloud service's email proxy. I don't send a lot so cost isn't an issue.
It's a business account. Although I'll probably just give up at some point and move to a cloud provider, because it's increasingly not worth the hassle (nor the cost of the business account, even with some discounts applied).
 
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ridgeguy

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Of the many irritating aspects of MacOS and iOS updates, the one that most burns my goodwill is that MacOS updates (5 of 7 so far) wipe out me smart mailboxes. Not the emails contained therein, just the organization I've created that helps me find what I need.

Honestly, it makes me wish for Steve Jobs to return from the Void. Apple needs (and plainly, does not have) someone with top authority who is massively hung up on details and functional continuity.
 
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chaos215bar2

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A couple of years ago we replaced a computer suite of late-2012 Mac minis, which had been trundling along with almost no issues but were at the end of their servicing/update life, with M2 models. We've had all sorts of weird little niggles with the M2 machines - for example, the teacher computer, attached to both a touchscreen interactive whiteboard and a regular computer monitor, will not remember that it is set to "clone" its display, instead deciding that the whiteboard screen its primary display, even when the whiteboard is switched off. Cue support calls from teachers thinking that the Mac has frozen, because the login window is being shown on the other (off) display.
FWIW, it sounds like the whiteboard is only "off", but still keeps the display link active. Kind of makes sense, since switching display configurations in the middle of a lesson would probably lead to even more support calls.

To be honest, the whole behavior makes me suspect the whiteboard doing something funky in terms of changing its configuration. IME Macs are usually pretty good at remembering display configurations. Though this could be the exception to that rule.
 
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chaos215bar2

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Some system to make sure you don’t lose work if the app crashes is useful, but I should explicitly control what is considered the “definitive” current state of my document.
Indeed. Autosave by default, with the original document being the one you hope you can actually restore in the event of a failure, makes me really nervous.

The newer macOS behavior just completely reverses the paradigm that always made sense to me. You want to work on a (in-memory) copy of your document by default, because you never know when you'll accidentally mess up the whole thing with an errant keystroke, find that undo somehow fails, and really, really want that original version.

I think this goes along with the general trend I see where software seems to be designed in a way that's just a little too confident in itself. This covers anything from, say, the Address Book / Contacts app, which I discovered some years ago apparently is not included in Time Machine backups when you have iCloud sync on, because what could go wrong with iCloud? (Discovered as an attempt to have iCloud restore a day-old copy of my contacts after a bug duplicated them all resulted in iCloud actually deleting all my contacts — and saved only by a single computer which happened to be offline at the time.) To password autofill constantly trying to turn on autosubmit for filled passwords. (Hello, 1Password.) To the general lack of progress indicators and error messages period in modern software. ("Application crashed due to error 12345." or whatnot may be cryptic, but at least you usually can look it up.)

Just seems like modern software is too often designed under the assumption that everything's going to work. Because if something is broken, it'll get fixed in an update, so why bother with robust fallback or error reporting? And who has a slow / no internet connection, or so many $ITEM a search is going to take more than a fraction of a second anyway?

(Do I need a /rant?)
 
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Mr_Phil_O

Smack-Fu Master, in training
90
Every time I must enter Tech Detective Mode to solve a problem, I document every step taken in a dedicated Notes note, then when the case is solved, I write the correct steps at the bottom.

Thus when I puzzled my way through The Case of the Local windows 11 User Account Creation Process over a year back, and was relieved to never ever need to do that again as long as I lived, I was prepared when I needed to repeat it this year. (Thankfully, they still worked.)

leaps up and down

Documentation! Documentation! Documentation!
Careful- say it 3 times and you summon Documentation!

On second thoughts that might just be wishful thinking.
 
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audincli9

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I have a Brother MFC-L8900CDW laser printer that kept telling me I needed a new black toner cartridge even though I had just replaced it. I ignored it thinking it would eventually sync itself, but alas, no. So when it refused to print I did the usual: pull the cartridge out and put it back in, clean some stuff, reboot the printer, and completely unplug and restart. Nope, refused to print even through the cartridge was new.

So I hit the Google search. Found a couple of YouTube videos, one of which addressed the exact issue with almost the exact printer. It took me a couple of tries to master the multi-button moves, but I was able to successfully reset the printer count for the black toner cartridge and live to print again! Appreciate those that figured out the solution to this highly annoying and impactful issue. 🙏
 
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RickVS

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This is the story of my life. On a regular basis technology fails me. I can't sleep my WIN 10 box because it won't wake up. So I keep it on all of the time. Every few weeks I'll come back to the box and 2/3 of my apps will have been closed. Not all of them, like if it rebooted. So it doesn't reboot but still closes 2/3 of my apps for . . . reasons. I spend my day on the phone and cell technology is unreliable as it relates to persistently good call quality. I could go on and on.
 
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krhodes1

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My worst messing with muscle memory - MS Flight Simulator 2020. I flew MSFS from version 4 through FSX. And for all those myriad versions, the keyboard shortcuts were basically the same. there were MORE of them as the sim got more complex, but they were basically the same. FS2020 swept it all out the window. Completely ruined it for me, on top of it being horrifically buggy the first couple of years. I just gave up. I could have learned new shortcuts if it WORKED, but the combination of the two was just too much.
 
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The problem outlined in this article is all too familiar. My greatest lament, other than the state of the current U.S. government, is that once upon a time Macs could be relied upon to work and set up easily right out of the box, but alas no more. My suspicion is mission creep as things and the world and what we expect of it have just gotten more complicated. Everything is suppose to work with everything else, which of course becomes difficult, if not impossible, since multiple parties/software makers are involved and not everyone has each other's best interests in mind. Solve one problem and that high misleads you into thinking you can do that with every issue. But eventually you will run into your bogeyman and you are left believing you aren't clever enough to fix it.
 
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